- technical support
Content Control provides an array of a free core WordPress plugin and premium add-on plugins that allow users to fine-tune access to their website's content. The plugins provide tools to restrict content based on user roles, device type, and more, offering control over pages, posts, widgets, and even individual blocks. They also support features like content teasers and membership access management.
Content Control required proactive technical support for their core and premium add-on plugins, freeing their team to focus on product refinement and customer growth with a product rebrand and a major version release around the corner.
Our Approach
We worked hand-in-hand with LevelUp to provide dedicated technical support for Content Control's core plugin and premium add-ons. This allowed their team to focus more on improving their products and growing their user base, guaranteeing an all-round smooth experience for their users.
We provided direct support for customer enquiries, developed quick workaround code snippets to resolve urgent issues, and thoroughly logged identified bugs and feature requests for their development team.
With our commitment to consistently deliver dependable support, we were able to contribute significantly to Content Control’s product quality and expansion.
6-month results
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